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We had to create a new question list by copying an existing one in order to change the object type. However, there are still outstanding corrective actions in the previous one. Can these still be processed even if the question list is deactivated? Or does it have to remain active until all corrective actions have been completed?

We have moved documents within a newly created folder structure in DOC and will no longer need the old folders in future. We already have archived documents in the old folders that we do not want to delete. However, if we delete the old folders now, will the path to the already archived documents be lost, or even the entire documents? Therefore, my question is: is it possible to archive entire folders? So far, I only see the options "move" or "delete".  

On the portal (home page) there is a section for news. Can news that are automatically generated from the system i.e. document changed, new document etc.. be of a different color than the news we add?

Hello Zenya Support,Is there a way to configure Zenya so that a user (or user group) can only see claims related to their own customer, and not see claims from other customers? We want to create a Login for a customer, so he can only see his claims and the state but dont have a seight on the other customer claims.Thanks in advance for your help.Best regards,

I want to Create an E-Mail Draft and also want to use the variables like @@case_number@@ Where can i see all of these variables that can be used to an Draft?

How can an employee change their password. Before it was via My Preferences, but know I can't find this.I normally create an useraccount with a username and password and mail this to them with the remark that they will have to change the password into personal password. I already heard that their is a bug in the system that this will be solved around 20-04-2021.