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About the Infoland Community

About the Infoland Community

What is this Community all about?

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HiewwaiyInfolander

published in Get started

New here?

On behalf of Infoland we would like to welcome you! We are happy that you have found your way to the English Infoland Community. Do you have a question, want to share your knowledge or are you looking for relevant information about our software? Then you've come to the right place! The community consists of:The knowledge base Here you can find all kinds of relevant support articles and Q&A's per product. Note: The content is automatically translated from our Dutch community. Of course this has been reviewed by us, but it may be that the content is not 100% free of language errors.Community categories Here you can find information about the community platform. In addition, you can share you your topic with us or check the latest Infoland news. To help you to get started, here are some frequently asked questions How to ask a question (create a topic?) How to search through the community? How to adjust my personal profile? How to use private messages? How to suscribe to topics a

2741

2 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

Infoland Community House Rules

Of course everyone has certain norms and values and will therefore behave respectfully towards other members and the community team. Nevertheless, it is always good to share our community rules, so that we can ensure that the platform remains a pleasant and safe place for everyone. Community rules The community platform is an open platform: this means that anyone who provides a valid organization name can register, read messages and find information. It is also possible to find messages through the search engines. So please never share personal information such as your address, telephone number, etc. The Infoland Community team reserves the right to delete personal information if we believe that it may violate your privacy. One account may be created per person. You are responsible for the personal information you provide and the username you choose. It is not allowed to choose a username that only consists of numbers. Choose a ''human'' username, for example your name or a de

340

3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

How to: Ask a question or start a conversation?

1.Create an account or log in. 2. Then click on the “Create topic" button on the right side of the page. 3. Indicate whether you want to ask a question or start a conversation (discussion). 4. Describe the title Describe your title as concretely as possible, so that your topic can be found logically for others. It often helps if you put your title in question form. As you enter your title, you will also see suggestions of topics that may match your topic. This way you can quickly see if your topic already exists. 5. Enter your description Describe your question or topic as concretely as possible and provide the information that others need to respond. If you want to clarify your question, you can add screenshots or attachments. Do you want a specific person to respond to your post? You can personalize your message through mentioning (@ followed by the person's name). The person you mentioned will also receive a notification about this. 6. Choose the category C

320

3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

Tips for searching on the Infoland Community

How do you quickly find the information you are looking for without having to search the entire platform? The community works intuitively, but there are always some useful tips that will help you find the information you are looking for even quicker. Tip 1: Use the general search bar to search for specific topics "I want to find information on a specific topic quickly" "I want to quickly see if an idea on a specific topic has already been shared" The search bar allows you to find the information you are looking for. By entering keywords, you immediately search the entire community platform. When you enter keywords and then press 'enter', you can add additional filters to your search. For example, you can search within a specific sub forum or search by using tags. Tip 2: Use (popular) tags for an overview of various topics "I would like to see all topics of a particular module" The popular tags are displayed on the right side of the platform. If you click on a popula

110

3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

How to: Change your username?

Do you want to change your username? Please send an email to community@infoland.nl with your old username, followed by the new username you would like to use. Then we, the community team, will adjust it for you.

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3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

I don't want to my username to be shown at the leaderbord – How do I turn this off?

Every week we show the most active and valued community members on the community homepage. Don't want to be shown here? Then follow the next steps. Click on your profile at the top right of the page. Go to Settings. Then go to the tab '' settings '': And choose the option: “No”. And lastly save your changes.

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3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

Problems with logging in on the community

If you want to log in on the community, you need to fill in your username and password. Pay attention! Your username is not necessarily the same as your email address. If you enter your email address instead of your username, the community will not recognize the combination of your username and password, which prevents you from logging in. The username is the name visible on the community. In my case this is "Sammy": Would you like to change your username? Then you can send an email to community@infoland.nl.

210

3 years ago

SammyModerator: Infoland Customer Support Engineer

published in Get started

How to: Sign up for the Infoland Community?

Thank you for your interest in the Infoland Community! In this topic I would like to show you how you can easily do this. Step 1: Click on 'create an account': Step 2: Fill in the required information. Note: remember your username; you will need this later to log in. You will receive an email with a link, which you can use to activate your account.

310

3 years ago

HiewwaiyInfolander

published in Get started

How to: Attach Images, videos and attachments to your post?

Upload images You can upload images from your pc to your post by clicking on the small camera icon in the text editor. All common file formats for images are supported (.png, .jpg, .gif). Add image tp your post After a successful upload, you can either leave the image in the attachment, or you can choose to embed it into your post. To do so, simply enter it at the part of the post where you would like to have the image embedded. Embed videos Adding videos to your post can be done by clicking on the film roll button: Add video to your post You can add links to videos from Youtube, Vimeo and Dailymotion. Note: Please paste the original video url, not e.g. the url for embedding videos. After the video has been added, you can choose to keep the video as an attachment, or to embed it into your post. For embedding, please go with the cursor to the place of your text where you would like to present the video, and click on "place in text".

210

3 years ago

HiewwaiyInfolander

published in Get started

How to: Report inappropriate content?

Should you come across a topic or a comment which you find inappropriate, then please click on the three dots at the bottom right of a post, and then click on "Flag":Cases in which topics or comments should be reported: Spam Advertisement Soliciting Harassment Private information (Email address, phone number, etc.) Any other content which is in conflict with our Terms and Conditions. If you are uncertain whether or not you should report a topic or comment, then please report it anyway. A moderator will check your report as soon as possible and will decide if measures will be taken.

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3 years ago

HiewwaiyInfolander

published in Get started

What are badges?

Based on your activity on the community, you can earn several badges. Have you earned a badge? Then this will be visible on the right side of the community homepage. You can also find your earned badges on your profile. Don't want to display your badges on the homepage? Go to your settings and hide your badges. Community badges You can earn badges for a variety of reasons. For example, because you often post topics or respond to topics of other members. Good luck earning badges!

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Hide my badges on the community?

You can earn community badges in all sorts of ways. These are shown by default on the right side of the homepage. You will also find them in your own profile. Don't you want these badges to be shown? Then follow the next steps: Click on your profile (the top right of the page) Go to “Settings'' Then go to the tab ''Settings'' And choose the option: “No”. And lastly save your changes.

170

3 years ago

HiewwaiyInfolander

published in Get started

What are (popular) tags?

When creating a topic, you can add several tags (keywords) at the bottom of your topic. Simply type in your tags followed by a comma (example: General search bar,). Add tags when you create a new topic Frequently used keywords (popular tags) are collected on the community homepage. When you click on a tag, you will immediately see an overview of all topics with that specific tag. Popular tags on the homepage

210

3 years ago

HiewwaiyInfolander

published in Get started

How to: Unsusbribe to the Infoland Community?

We are very sorry to see you leave the community. We would like to thank you for your contribution. You can unsubscribe by sending an email to community@infoland.nl.

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Search via the advanced search function?

The advanced search function enables you to search: within a specific knowledgebase or community category. for topics with certain tags or a combination of tags. How does it work? Go to the central searchbar; Enter your keyword and press enter; You now enter the advanced search function; On the left you will find different filter options. You can filter by topic type, community or knowledgebase categories and tags. Good to know… With the arrow behind each community category, you can choose the underlying sub-forums. You can choose one or more tags to specify your search. Do you have any questions about the advanced search function? Feel free to ask them below.

280

3 years ago

HiewwaiyInfolander

published in Get started

How to: Change my setting of my community account?

Via the settings you can easily arrange a number of things yourself. This way you decide which notifications you want to receive and which of your information can be displayed. Click on your profile picture at the top right Then click on ''settings'' Click on the '’Settings” tab. Here you can change your settings: Settings Display my badges You can earn badges on the community. You can indicate whether or not you want to show these badges to others on the community.Display my username on the leaderbord At the right side of the homepage you can find the leaderbord, which shows the community members who have been most active and appreciated in the past week. You can indicate whether or not you want your name to be displayed here. Display my user title From Explorer to Adventurer. There are several user titles (ranks) that depend on your contribution to the community. You can find this user title behind your username. Receive email notifications from my topic suscriptions You

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Send a private message?

If you want to send someone a personal message, you can do so via a private message. This message is only visible to the person you send it to.Administrators of this community cannot view the content of private messages. They can only gain insight into the number of sent private messages, the time they were sent and to whom they were sent. Sending someone a private message for the first time? This can be done in two ways: 1.You can send a private message by hovering over the profile in a topic and clicking on the envelope: 2.You can also click on a profile and then click on the "Send message" button: Have you sent someone a private message before? Then you can easily find your conversations on your own profile. You can also send them a new message from here: How to change the private message settings? Go to settings and decide who can send you a message and whether you want to receive notifications.

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Suscribe to topics and categories?

Always stay informed by suscribing to categories and topics Suscribe to a category If you suscribe to a category , you will automatically receive a notification when new topics are posted in the relevant category. This is useful if you want to be kept informed of new topics in a particular categorie. Click on a ''main category'' on the homepage. Then choose the sub category you want to follow at the top. Finally click on the ''Subscribe'' button. (1). (2). (3). Do you no longer want to receive notifications? Then you can unsuscribe to the category in the same way. Suscribe to a topic You can suscribe to a specific topic by clicking the “Subscribe” button below at the bottom of the topic. You will then automatically receive an email when there are new reactions and topics. You can also “unsusbribe to” the topic the same way.

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Change my notification settings?

Through the settings within your profile, you can easily determine which notifications you want to receive. Click on your profile picture at the top right Then click on ''settings” Click on the '’Settings tab'’. Here you can change your (notification) settings: Receive email notifications from my topic suscriptions You have the option to suscribe to specific topics. This way you can easily stay informed about the topics that are relevant to you. As soon as there is a new response in this topic, you will receive an email notifcation. Receive email notifications for new topics in my suscribed categories In addition to suscribing to specific topics, you can also suscribe to an entire categorie. You will receive an email notification when a new topic is posted in that category.Receive email notifications when a best answer is marked in my suscribed topics When you post a topic yourself or respond to an existing topic, these topics will automatically be placed in your ''s

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3 years ago

HiewwaiyInfolander

published in Get started

How to: Search for information on the community?

Are you looking for answers to your questions? Then you've come to the right place. Here are some tips to search for information: Search via the general search bar The central search bar is displayed at the top of the homepage. Here you can enter keywords, so that you can find your information quickly and easily. The search bar has a smart algorithm and searches through the entire community. General search bar Search via advanced search bar You can also type in your keywords in the general search bar and then click enter. You will then enter the advanced search function. Here you can add extra filters to your search. Search though our knowledge base At the top of the homepage you will find our knowledge base. We have collected all support items per product here. Click on the relevant categorie and search for information via the search bar. KnowledgebaseCheck other Infoland Channels Scroll down to the bottom of the homepage to go to other Infoland Channels: Other In

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3 years ago

Badges

Tino Brouwerhas earned the badge Welcome
Maurice van Abeelenhas earned the badge Researcher
robert groenenberghas earned the badge Welcome
Inge Kuijpershas earned the badge Knowledgeable
Josina.hhas earned the badge Welcome

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