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r.carterStarter

Community questions

Differentiating between System news and inputted news

On the portal (home page) there is a section for news. Can news that are automatically generated from the system i.e. document changed, new document etc.. be of a different color than the news we add?

T.SerbestAdventurer

Community questions

User group visibility restriction for Claims

Hello Zenya Support,Is there a way to configure Zenya so that a user (or user group) can only see claims related to their own customer, and not see claims from other customers? We want to create a Login for a customer, so he can only see his claims a

NiamhStarter

Community questions

Layout- Instruction text on question list

Hi there I am new here. I have a question list designed but would like to add instructions/welcome text to the user before they complete the question list. I have created ‘instruction text’ from the Layout section but it is not appearing.. How can I

T.SerbestAdventurer

Community questions

E-Mail selection

Is it possible to configure a E-Mail from card index to the mail? Currently there is only the possibility for users and groups. Thanks for helping

T.SerbestAdventurer

Community questions

E-Mail template - which fields are available?

I want to Create an E-Mail Draft and also want to use the variables like @@case_number@@ Where can i see all of these variables that can be used to an Draft?

T.SerbestAdventurer

Community questions

How can I edit the workflow?

Hello, i want to change the workflow, but i couldnt find out how i could edit this. Can someone help me pls?

Thierry van DeldenZenya Employee

News and articles

At Zenya, innovation is in our DNA. Progress requires experimentation, but not at the cost of reliability and continuity. The same goes for artificial intelligence (AI). We understand that our customers want to be sure that we handle AI responsibly,

Marcel MaertensZenya Community Manager

News and articles

Infoland Support - When will my bug be fixed?

Infoland Support - When will my bug be fixed?News

As long as software exists, there will be bugs. After all, programming software is a complex affair. Infoland does its utmost to limit the number of bugs by including testing very prominently in the software development planning. Unfortunately, despi

HiewwaiyInfolander

News and articles

Continuous development of quality of care at Radboudumc

Continuous development of quality of care at Radboudumc

"Good practice examples are inspiring and people can use them immediately." "We are still too often inventing the wheel ourselves. That takes time and time is always in short supply within healthcare." According to Silvia van Gils, senior consultant/

Maurice van AbeelenZenya Employee

News and articles

Zenya releaseplanning 2023

In 2022, we had to adjust our release dates a number of times. We always communicated as well as possible about this, but it did not give the predictability that you may expect from us. In 2023 we will therefore release at regular intervals, so that

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