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8 Topics

Hiewwaiy
HiewwaiyInfolander
published in News and articles

Continuous development of quality of care at Radboudumc

"Good practice examples are inspiring and people can use them immediately." "We are still too often inventing the wheel ourselves. That takes time and time is always in short supply within healthcare." According to Silvia van Gils, senior consultant/auditor at Radboudumc. In clear terms and with infectious enthusiasm, Silvia talks about the innovative Good Practices project. "So it is ideal if you can benefit from good practice examples from your own organisation. This benefits the quality of care, processes and employee satisfaction. Within Radboudumc, we do a lot with quality, safety and innovation. The Good Practice Examples project fits in perfectly with that." Continuously striving for improvement"We use all the pillars of Zenya within our organisation. We secure our quality cycle by recording our agreements and processes through DOC and implementing them using iQualify and CHECK. Monitoring is done with CHECK, FLOW, Frameworks and Compliance. With FLOW, we can improve a few thing

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Hiewwaiy
1 year ago
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Maurice van Abeelen
published in News and articles

Zenya Roadmap 2022 - Update september 2022

Spring is just around the corner and nature is awakening. Outside it is buzzing with new life. That gives energy and inspiration. Time for a roadmap update, because we have a lot of news in store for you.This article will give you an idea of the projects we are currently working on, with an indication of the release deadlines. Many topics can be found on the community, in the form of a topic, panel discussion or ‘think along with us’ call. We first briefly look back at developments from last year and then take you along in our plans for 2022.For the current release schedule, we refer you to update.infoland.nl/. A brief look backIn April 2021, we introduced Zenya 6.0.0, a major release that modernized the end-user interface and made it suitable for use on mobile devices. This was followed by several updates with bug fixes and performance improvements.In July, Zenya 6.1.0 became available and a number of management components were improved, including the reviewing of documents. The Zenya

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2 years ago
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Maurice van Abeelen
published in News and articles

Zenya releaseplanning 2023

In 2022, we had to adjust our release dates a number of times. We always communicated as well as possible about this, but it did not give the predictability that you may expect from us. In 2023 we will therefore release at regular intervals, so that you regularly have access to new and improved software. Major releases 2023Four major releases are planned for 2023, the first of which has already been rolled out on SaaS Default ring. The intended schedule for the rest of the year is as follows:  Not every release will have the same impact. We think that four major releases will therefore be manageable for most organizations. We have taken into account holiday periods with low occupancy in terms of timing. In the summer, we therefore use a longer period than usual between the roll-out on the Default and Slow ring. We want to prevent organizations from having to do work in the middle of the holidays around a rollout of the release. Scope & phasingIn any case, each release will contain

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1 year ago
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SammyInfolander
published in News and articles

Meet the Infoland innovation team

What exactly does the innovation team do and who are all part of it? Koen Sterken and Dennis Langenhuijsen, two of the six faces behind the innovation team, are happy to tell you more about it. Firstly, let's introduce these men to you:     Besides Dennis and Koen, Guy Bruens, Frank Stege, Inge Vanhomwegen and Maurice van Abeelen are also part of the innovation team, which makes it a versatile and varied team. Everyone plays a different role in his or her daily work, and therefore everyone views different themes differently. In addition, the years worked at Infoland within this team also differ considerably, namely from 1 year to 22 years. So it’s a nice mix!     Why was the innovation team set up? “We have been doing the same thing at Infoland for a long time, namely the providing of a quality management system,” says Koen. "And we’re good at it," adds Dennis. “The aim of the innovation team is therefore not to focus on the current Infoland products. The product development tea

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3 years ago
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SammyInfolander
published in News and articles

Infoland support – Consult My Infoland

  Are you looking for Infoland Support and are you the service desk contact person for your organization? Then you can log in to mijn.Infoland.nl. Here you will find relevant information for you and your organization. In addition, you can arrange various things yourself. Relevant information   On mijn.Infoland.nl you see: Which (incident) tickets you have submitted to the service desk; Which iProva modules you use; Which projects are running; Who your account manager is; Whether a new version of the software is available; The statuswe of the SaaS environments; The status of your reported bugs, the total number of reported bugs and the order in which they are resolved. Arrange yourself You can also arrange a number of things yourself Create a new ticket for the service desk; Request information about application management support or request support options; Download software updates (for on-premise installation); Create new service desk contacts or manage and deactivat

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3 years ago
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SammyInfolander
published in News and articles

Infoland Service Desk - How do you get in touch with us?

There are multiple ways to get into contact with our Infoland Servicedesk. Contact via the community Do you have a functional question about the software? Feel free to ask the community. The service desk employees play a major role in the Infoland Community. They keep a close eye on the questions that are asked. Where possible, they will answer these questions or ask for help from other Infolanders and community members. Reporting a bug or malfunction to the Infoland Service Desk Are you an Infoland Service Desk contact person and do you want to report a bug or malfunction? Or do you have a question that you think is not suitable for the community? Please contact our service desk by email, telephone or via mijn.infoland.nl (you can switch to English):   Email: The Netherlands: servicedesk@infoland.nl Belgium: servicedesk@infoland.be   Phone number: The Netherlands: 040 848 5848 Belgium: 03 203 02 91   The Infoland Service Desk is available on working days from 8:00 am to 6

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3 years ago
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Thierry van DeldenInfolander
published in News and articles

Infoland and AI

At Infoland, innovation is in our DNA. Progress requires experimentation, but not at the cost of reliability and continuity. The same goes for artificial intelligence (AI). We understand that our customers want to be sure that we handle AI responsibly, both in the experimentation phase as well as when we roll out functionalities that rely on AI into production environments. Therefore, we have prepared a document that explains more about the agreements we have made internally on the use of AI and how we handle the implementation of AI in Zenya.

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1 month ago
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Marcel MaertensInfolander
published in News and articles

Infoland Support - When will my bug be fixed?News

As long as software exists, there will be bugs. After all, programming software is a complex affair. Infoland does its utmost to limit the number of bugs by including testing very prominently in the software development planning. Unfortunately, despite this effort, the occurrence of bugs is sometimes unavoidable.Openness and transparency are very important to us at Infoland. We regularly take steps in this direction. Examples are our new websites: insight into what we do in our development, monitoring our SaaS environment and of course our public Infoland Community. I am proud to announce that you can now also gain insight into the outstanding bugs via the support site. Now you will think: "but I already had insight into my bugs?". That's right. However, we have expanded this insight: all bugs, in order of priority and with possible workaround. What's the benefit for you?This new overview gives you insight into the position of your bug in relation to the others. Does this mean that you

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8 months ago

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