Set the "Only items without sub items may be selected" on the tab "Subjects" from the Case type
Tip: pay close attention to the permissions / roles distribution on the "Permissions" tab of the case type.
Set the "Only items without sub items may be selected" on the tab "Subjects" from the Case type
Tip: pay close attention to the permissions / roles distribution on the "Permissions" tab of the case type.
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