Topics started by Sammy

11 Topics

S
SammyInfolander
published in Get started

Infoland Community House Rules

Of course everyone has certain norms and values ​​and will therefore behave respectfully towards other members and the community team. Nevertheless, it is always good to share our community rules, so that we can ensure that the platform remains a pleasant and safe place for everyone.   Community rules The community platform is an open platform: this means that anyone who provides a valid organization name can register, read messages and find information. It is also possible to find messages through the search engines. So please never share personal information such as your address, telephone number, etc. The Infoland Community team reserves the right to delete personal information if we believe that it may violate your privacy. One account may be created per person. You are responsible for the personal information you provide and the username you choose. It is not allowed to choose a username that only consists of numbers. Choose a ''human'' username, for example your name or a de

340
S
3 years ago
S
SammyInfolander
published in Get started

How to: Ask a question or start a conversation?

  1.Create an account or log in.   2. Then click on the “Create topic" button on the right side of the page.    3. Indicate whether you want to ask a question or start a conversation (discussion).   4. Describe the title Describe your title as concretely as possible, so that your topic can be found logically for others. It often helps if you put your title in question form. As you enter your title, you will also see suggestions of topics that may match your topic. This way you can quickly see if your topic already exists.   5. Enter your description Describe your question or topic as concretely as possible and provide the information that others need to respond. If you want to clarify your question, you can add screenshots or attachments.  Do you want a specific person to respond to your post? You can personalize your message through mentioning (@ followed by the person's name). The person you mentioned will also receive a notification about this.   6. Choose the category  C

330
S
3 years ago
S
SammyInfolander
published in Get started

Tips for searching on the Infoland Community

How do you quickly find the information you are looking for without having to search the entire platform? The community works intuitively, but there are always some useful tips that will help you find the information you are looking for even quicker.   Tip 1: Use the general search bar to search for specific topics "I want to find information on a specific topic quickly" "I want to quickly see if an idea on a specific topic has already been shared"   The search bar allows you to find the information you are looking for. By entering keywords, you immediately search the entire community platform. When you enter keywords and then press 'enter', you can add additional filters to your search. For example, you can search within a specific sub forum or search by using tags.   Tip 2: Use (popular) tags for an overview of various topics   "I would like to see all topics of a particular module" The popular tags are displayed on the right side of the platform. If you click on a popula

110
S
3 years ago
S
SammyInfolander
published in Get started

How to: Change your username?

Do you want to change your username? Please send an email to community@infoland.nl with your old username, followed by the new username you would like to use. Then we, the community team, will adjust it for you.

180
S
3 years ago
S
SammyInfolander
published in Community questions

Infoland Support - How do I report my problem?

Are you looking for our support? We are happy to help you!In this topic we explain how you can be helped as quickly and optimally as possible. Ask your support question on the communityDo you have a question about the design and use of the software?Then we recommend that you use the community:Step 1: Find out if the knowledgebase contains information that answers your questions.  Step 2: Find out if some one else has asked the same question: Use the central search bar. Simply enter your question there and find out if your question has been asked and answered before.Step 3: Ask your question.Has your question not been asked before? Then you can start a topic and ask your question.Other community members can then share their knowledge with you and answer your question. There is also an Infoland community team active that continuously monitors the community and answers questions.Contact the Infoland Service DeskAre you an Infoland Service Desk contact person and do you need to report a bu

1310
S
3 years ago
S
SammyInfolander
published in Get started

I don't want to my username to be shown at the leaderbord – How do I turn this off?

Every week we show the most active and valued community members on the community homepage. Don't want to be shown here? Then follow the next steps. Click on your profile at the top right of the page. Go to Settings.  Then go to the tab '' settings '':     And choose the option: “No”.   And lastly save your changes.

150
S
3 years ago
S
SammyInfolander
published in Get started

Problems with logging in on the community

If you want to log in on the community, you need to fill in your username and password.   Pay attention! Your username is not necessarily the same as your email address. If you enter your email address instead of your username, the community will not recognize the combination of your username and password, which prevents you from logging in. The username is the name visible on the community. In my case this is "Sammy":        Would you like to change your username? Then you can send an email to community@infoland.nl.  

200
S
3 years ago
S
SammyInfolander
published in Get started

How to: Sign up for the Infoland Community?

Thank you for your interest in the Infoland Community! In this topic I would like to show you how you can easily do this.   Step 1: Click on 'create an account':     Step 2: Fill in the required information. Note: remember your username; you will need this later to log in.     You will receive an email with a link, which you can use to activate your account.

310
S
3 years ago
S
SammyInfolander
published in News and articles

Infoland support – Consult My Infoland

  Are you looking for Infoland Support and are you the service desk contact person for your organization? Then you can log in to mijn.Infoland.nl. Here you will find relevant information for you and your organization. In addition, you can arrange various things yourself. Relevant information   On mijn.Infoland.nl you see: Which (incident) tickets you have submitted to the service desk; Which iProva modules you use; Which projects are running; Who your account manager is; Whether a new version of the software is available; The statuswe of the SaaS environments; The status of your reported bugs, the total number of reported bugs and the order in which they are resolved. Arrange yourself You can also arrange a number of things yourself Create a new ticket for the service desk; Request information about application management support or request support options; Download software updates (for on-premise installation); Create new service desk contacts or manage and deactivat

170
S
3 years ago
S
SammyInfolander
published in News and articles

Infoland Service Desk - How do you get in touch with us?

There are multiple ways to get into contact with our Infoland Servicedesk. Contact via the community Do you have a functional question about the software? Feel free to ask the community. The service desk employees play a major role in the Infoland Community. They keep a close eye on the questions that are asked. Where possible, they will answer these questions or ask for help from other Infolanders and community members. Reporting a bug or malfunction to the Infoland Service Desk Are you an Infoland Service Desk contact person and do you want to report a bug or malfunction? Or do you have a question that you think is not suitable for the community? Please contact our service desk by email, telephone or via mijn.infoland.nl (you can switch to English):   Email: The Netherlands: servicedesk@infoland.nl Belgium: servicedesk@infoland.be   Phone number: The Netherlands: 040 848 5848 Belgium: 03 203 02 91   The Infoland Service Desk is available on working days from 8:00 am to 6

150
S
3 years ago
S
SammyInfolander
published in News and articles

Meet the Infoland innovation team

What exactly does the innovation team do and who are all part of it? Koen Sterken and Dennis Langenhuijsen, two of the six faces behind the innovation team, are happy to tell you more about it. Firstly, let's introduce these men to you:     Besides Dennis and Koen, Guy Bruens, Frank Stege, Inge Vanhomwegen and Maurice van Abeelen are also part of the innovation team, which makes it a versatile and varied team. Everyone plays a different role in his or her daily work, and therefore everyone views different themes differently. In addition, the years worked at Infoland within this team also differ considerably, namely from 1 year to 22 years. So it’s a nice mix!     Why was the innovation team set up? “We have been doing the same thing at Infoland for a long time, namely the providing of a quality management system,” says Koen. "And we’re good at it," adds Dennis. “The aim of the innovation team is therefore not to focus on the current Infoland products. The product development tea

190
S
3 years ago

Badges

Show all badges
Terms & ConditionsCookie settings

Terms and Conditions | Privacy statement